NAZARYESIN

AI Telegram Support Bot

Automated real-time replies using GPT + n8n workflows

Technologies Used

n8n n8n
Telegram Telegram
OpenAI
OpenAI
Google Calendar Calendar
Notion Notion
Airtable Airtable
Calculator Calculator
Tavily Tavily
Gmail Gmail
Supabase Supabase

The Solution

The Challenge

Manual customer support was becoming a bottleneck:

  • × Slow response times affecting customer satisfaction
  • × Repetitive questions consuming valuable time
  • × Limited availability outside business hours
  • × Difficulty tracking and managing conversations

The Solution

Intelligent multi-agent system that automates support:

  • ✓ AI-powered routing to specialized agents
  • ✓ Email automation and calendar management
  • ✓ Real-time web search for current information
  • ✓ Automatic task and project management
  • ✓ Complete conversation logging in Supabase

Workflow Architecture

n8n Workflow Architecture

Multi-Agent AI System: Telegram → Route → Specialized Agents → Response + Logging

Calendar Agent

Handles scheduling, event creation, and availability management through Google Calendar integration

Email Agent

Manages automated email responses and communication through Gmail API

Calculator Agent

Performs mathematical calculations, conversions, and numeric analysis

Notion Agent

Saves business ideas, MVPs, and project outlines with AI-generated insights

Task Agent

Manages actionable tasks and execution items in Airtable for tracking

Tavily Search

Provides real-time web search capabilities for current information and research

Technical Implementation

AI Routing System

  • → GPT-4 powered intent classification
  • → Context-aware conversation memory
  • → Intelligent agent selection logic
  • → Voice message transcription support

Data Management

  • → Real-time logging to Supabase database
  • → Session-based conversation tracking
  • → User profile and preference storage
  • → Analytics and performance metrics

Key Insights

"This multi-agent approach revolutionized how we think about AI automation - instead of one bot trying to do everything, specialized agents excel at their specific tasks."

Agent Specialization

Each agent is optimized for specific tasks, leading to better accuracy and more natural interactions than a single general-purpose bot.

Contextual Memory

PostgreSQL-based conversation memory ensures continuity across sessions while maintaining user privacy and data security.

Real-time Integration

Seamless connection with external services enables the bot to perform actual actions, not just provide information.

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